I bought a flight ticket through the 'cheapoari.com'
And I needed to change my destination from Seoul South Korea to Jackson Mississippi.
But international flight ticket was enable to change to domestic.
It was understandable, so I asked refund and 'cheapoari.com' told me I'll get refund about $80. Cause of the cancellation fee.
And when I checked my bank account and their e-mail, it was hard to understand.
<the amount of the money, what cheapoair.com took from my account>
As you see, they took $300 from my account and they going to refund $235.39.
When I made a call them, If they told me, it will be minus, then I would give up my refund.
But when I ask them, 'how much money will I'm gonna get refund?', they answer me 'You will get $80'. And that's why I choose refund, in stead of give up my flight ticket.
With wrong inform to customer, cheapoair.com could make $64.61 more.
I don't know that's policy of cheapoair.com. And I hope they are not a company, which making money like that way. I really hope it's cheapoair.com's mistake.
And I needed to change my destination from Seoul South Korea to Jackson Mississippi.
But international flight ticket was enable to change to domestic.
It was understandable, so I asked refund and 'cheapoari.com' told me I'll get refund about $80. Cause of the cancellation fee.
And when I checked my bank account and their e-mail, it was hard to understand.
<the amount of the money, what cheapoair.com took from my account>
<the amount of the money, what cheapoair.com going to refund>
As you see, they took $300 from my account and they going to refund $235.39.
When I made a call them, If they told me, it will be minus, then I would give up my refund.
But when I ask them, 'how much money will I'm gonna get refund?', they answer me 'You will get $80'. And that's why I choose refund, in stead of give up my flight ticket.
With wrong inform to customer, cheapoair.com could make $64.61 more.
I don't know that's policy of cheapoair.com. And I hope they are not a company, which making money like that way. I really hope it's cheapoair.com's mistake.
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